Repairs of Quartz Electronic (battery operated) Metronomes

Current models are guaranteed for one year from date of purchase against defects in material or workmanship

Before sending your unit to us, try replacing the battery with a new 9 volt alkaline battery. Microprocessor controlled units can operate unpredictably when the battery is low.

To return a Franz Metronome for warranty service, please pack the unit in a box with suitable packing material around the unit to ensure safe transit.

Enclose a brief note describing the problem along with a copy of your dated purchase receipt. . Be sure to put your return shipping address on the correspondence. We request that you include a check payable to Franz Mfg. Co., Inc. in the amount of $5.00 to cover return shipping and handling. If, upon inspection, we find the unit to be no longer under warranty, we will request an additional $20.00 repair fee.

For units not under warranty, enclose a check payable to Franz Mfg. Co., Inc. in the amount of $25.00 to cover repair fee, return shipping and handling.

Please note our new address for repairs and returns (8/0/03).

Send the unit to:

Franz  Repairs & Returns
160 Rock Lane
Milford, CT 06460

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